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FAQ

Q: How can I place an order on Candles Gift Shop

A: To place an order, simply browse our website and add the desired items to your shopping cart. Once you're ready to check out, click on the cart icon in the top right corner of the website and follow the prompts to complete your purchase.

Q: Are there any promotions or discounts available on Candles Gift Shop

A: Yes, Candles Gift Shop occasionally offers promotions, discounts, and special offers. You can stay updated on our latest promotions by subscribing to our newsletter or following us on social media.

Q: Are your candles made from natural ingredients or eco-friendly materials?
A: Yes, our candles are crafted using natural and eco-friendly materials, ensuring a clean burn and minimizing environmental impact. We prioritize sustainability and use ingredients that are safe for both users and the planet.

Q: How Do I receive multiple item orders?

A: If you order several products, each one will be sent in a separate package (in most cases).

Q: How secure is my personal information?

A: Our Store adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using 3D Secure Processing technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

We know you might have more questions to ask, don't worry and feel free to contact us to know what you want to know.